Your satisfaction is our priority. If you're not happy with your order, here's how returns and refunds work:
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Return Timeframe: Within 7 days of receiving your order
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Eligible Cases: Wrong item sent, defective item, damaged during delivery
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Non-Eligible Cases: Change of mind, used or mishandled items, items without original packaging
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Return Process: Contact our support team via email or WhatsApp with your order number and reason for return. We’ll guide you through the process.
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Refund Method: You can choose store credit or refund via bank transfer after the return is received and inspected.
Please ensure the product is unused, with all original packaging and accessories.